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Delivery

Deliveries will be made anywhere in Romania.

SC E.T.G. ELTA LOGISTIK S.R.L. reserves the right to perform order confirmations before honoring them by contacting customers by phone.

Delivery costs are:

  1. FREE OF CHARGE FOR 300 RON ORDER
  2. 13 RON + VAT FOR SMALL BILLS OF 300 RON IN BUCHAREST
  3. 17 RON + VAT FOR SMALL BILLS OF 300 RON, IN COUNTRY. (EXCEPT TO ADDRESS WITH EXTRA KILOMETERS)

Depending on the time of your orders, they will be delivered as follows:

  • ORDERED COMING FROM MONDAYS THURSDAY WEDNESDAY AT 16:00 DELIVERS INTO A PERIOD OF MAXIMUM 1-3 DAYS.
  • ORDERED COMING FROM MONDAY AFTER 16:00, DELIVERS INTO A PERIOD OF MAXIMUM 1-4 DAYS.
  • ORDERED PLACED ON SATURDAY AND SUNDAY, DELIVERS IN A PERIOD OF MAXIMUM 2-4 DAYS.

Each order made by you will be accompanied by a confirmation email from us which will include the products ordered, their value and the delivery date.

The products are delivered through Fan Curier, in 24 hours in the main localities and up to 48 hours in the rest of the localities, the tariffs being valid for any locality in Romania.

If one or more products ordered by you are not in stock, you will be notified by email or phone.

If the customer is not found at the mentioned address, within the agreed timeframe, our courier will return once more if he / she is able to contact him / her. If the customer can not be contacted, the order will be canceled and the product returned to the S.C. E.T.G. ELTA LOGISTIK S.R.L., the customer will bear the cost of a new delivery, regardless of the value of the products ordered.

The receipt of the products represents the client’s acceptance that the products have arrived in good condition and the confirmation is the signature on the legal tax documents.

The tax invoice is a sale / purchase contract according to the Romanian legislation in force. The customer explicitly agrees to sign the tax invoice that he / she has received the product / products that is / are in compliance with the order made and its needs.

SC E.T.G. ELTA LOGISTIK S.R.L. and reserves the right to delay or cancel deliveries of ordered products if they can not be honored for reasons beyond the control of S.C. E.T.G. ELTA LOGISTIK S.R.L. including but not limited to: fires, explosions, floods, epidemics, strikes, government actions, wars, acts of terrorism, protests, upheavals, civil disturbances or other impediments of force majeure or forcible case according to the uses of Romanian law.